Description

Every Missed Appointment Is Money Left on the Table

Your customers are ready to book. But if they have to call, wait for a callback, or navigate a clunky scheduling form — they won’t. They’ll book with your competitor instead.

Appointment Desk is the WordPress booking and queue management plugin that removes every friction point between your customer and a confirmed appointment. No third-party subscription. No SaaS lock-in. Runs on your WordPress site, with your data, under your control.

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One Plugin. Three Powerful Systems.

1. Appointment Booking

A clean, mobile-ready calendar frontend lets customers self-book 24/7. Slot holds prevent double-bookings. Customers can cancel or reschedule themselves — freeing your staff from inbox management. Automated email notifications keep everyone on the same page.

2. Queue Management

Run a physical walk-in queue without chaos. Customers pull a queue number via kiosk or QR code. Your TV display shows who’s next. Staff call the next customer with one click. No proprietary hardware required.

3. Customer CRM

Every customer builds a profile automatically — full appointment history, notes, custom fields, no-show tracking. Know who walks in before they say a word.

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Free — Start Today, No Credit Card

The free version of Appointment Desk is not a crippled trial. It is a fully functional booking system for businesses with a single calendar, one service, and one staff member. Most small businesses never need more.

• 1 Calendar, 1 Service, 1 Staff member
• Frontend booking calendar with slot holds
• Full queue management — kiosk, QR check-in, TV display
• Customer CRM with appointment history
• Custom fields for bookings
• Email notifications with standard templates
• Customer-side cancellation and rescheduling

Download free on WordPress.org

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Pro Features — For Growing Teams

The moment your business outgrows one calendar, Pro pays for itself. At less than 1 EUR per week, you get unlimited everything — and the integrations that serious operations demand.

• Unlimited Calendars, Services, Staff members
• Unlimited Custom Fields
• Team Management — assign staff to services and locations
• WooCommerce Integration — charge for appointments directly
• ICS Feed — let staff subscribe to their schedule in Google Calendar, Outlook, or Apple Calendar
• Cockpit Auth Tokens — give staff a standalone booking cockpit without WordPress access
• Queue Themes — Light, Dark, or upload your own CSS for branded displays
• Staff Counter Page — dedicated view per staff member

Who Pro is for: Multi-service salons, group practices, consulting firms with multiple advisors, any business where more than one person takes appointments.

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Business Features — For Serious Operations

When missed appointments cost more than the plugin, Business is the obvious choice. Full automation, multi-location control, and the analytics to actually improve your operation.

• Everything in Pro
• Custom Email Templates — full HTML editor, on-brand transactional emails
• Multi-Location Management — one dashboard, multiple sites or branches
• Automatic Reminders — reduce no-shows without lifting a finger
• No-Show Tracking — identify patterns, protect your capacity
• Google Calendar Sync — two-way sync with staff Google Calendars
• Recurring Appointments — weekly physio, monthly consultations, standing bookings
• Dashboard & Analytics — bookings over time, peak hours, staff utilization
• Queue Analytics — average wait times, throughput, busiest periods
• Priority Support — direct line, faster response

Who Business is for: Medical and dental practices, government offices, multi-branch retail, enterprise teams where data and automation are operational necessities — not nice-to-haves.

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What Happens When You Don’t Fix This

Every week without a proper booking system is another week of:

• Staff time wasted on scheduling calls that should not exist
• Double-bookings that damage customer trust
• No-shows with no warning and no data to act on
• Queue situations that are stressful for staff and customers alike
• Revenue tied to manual processes that do not scale

Appointment Desk solves all of this. It runs on your existing WordPress site. Setup takes under an hour. The free version costs nothing to try.

The only question is: how much longer can you afford not to?

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Frequently Asked Questions

Do I need WooCommerce to use Appointment Desk?

No. WooCommerce is optional. You only need it if you want to charge for appointments (Pro and above). The full booking and queue system works without it.

What happens when my license expires?

Your data stays intact. The plugin continues to function at the free tier level. Renew anytime to restore premium features.

Is this a SaaS or a self-hosted plugin?

Self-hosted. Installed on your WordPress site, your server, your database. No monthly fees to a third party. No customer data leaving your infrastructure.

Can I upgrade from Pro to Business later?

Yes. Upgrade at any time. The price difference is prorated for the remainder of your license year.